Robert Wagnon is the owner and technology lead at Acumen Consulting.
We have had trouble getting the Sennheiser OfficeRunner to do Call Control for 3CX from the headset. Call Control for 3CX Setup 3CX version 12, 14, 15 Yealink T46G with EHS36 Sennheiser OfficeRunner (DW) 3CXPhone We tried the very complicated updates to the T46G and EHS36 without success. The following procedure allows answering the phone […]
Problem: I recently had a computer that would hang for long periods whenever it encountered a video file, generally Shockwave. The behavior was cross-browser effecting Internet Explorer, Chrome, and FireFox. As a result, I tried fiddling with various settings in all three tools with no results. Finally I simply uninstalled Adobe Shockwave and went to […]
Starting with Apache 2.4.1, mod_evasive stores the violation counts PER CHILD. Attackers don’t hit the same child enough times in the time interval to trip the system. This article describes why mod_evasive is no longer useful in modern apache implementations.
Article Applies To: Gen6 SM E10000 series: NSA E10800, NSA E10400, NSA E10200, NSA E10100 Gen6 SM 9000 series: NSA 9600, NSA 9400, NSA 9200 Gen6 NSA Series: NSA 6600, NSA 5600, NSA 4600, NSA 3600, NSA 2600 Gen5 NSA E-Class series: NSA E8510, E8500, NSA E7500, NSA E6500, NSA E5500 Gen5 NSA series: NSA 5000, NSA 4500, […]
Article Applies To: Active Directory Firmware/Software Version: Sonic OS Enhanced Services: LDAP over TLS Feature: This article explains how to integrating SonicWALL appliance with an LDAP directory service using SSL . This requires configuring your LDAP server for certificate management, installing the correct certificate on your SonicWALL appliance, and configuring the SonicWALL appliance to use the information from the LDAP […]
In the interest of security we moved many of our websites to a new server and found that plugins suddenly refused to update without File Transfer Protocal credentials. This was obviously fine when wanted to do the updates and knew the FTP credentials but presented a problem because we like to encourage our clients to perform […]
I am now encountering servers and client computers that have solid state disks (SSDs). My experience is showing that this sometimes causes improper analysis of performance measures through Performance Monitor (perfmon.exe) and Resource Monitor (accessible through the Resource Monitor button on the Performance table of Task Manager). In the past, poor interactive response time of […]
PRTG Keywords Paessler PRTG System Monitoring Sensor Windows Update powershell Problem/Error Message Exception from HRESULT: 0x8024402C Cause This PRTG error occurs if the monitored server has a bad DNS address you will receive this error. This is typically a local Windows Active Directory domain. Resolution Ensure that all DNS addresses used on the monitored server […]
Sennheiser OfficeRunner It can sometimes be difficult to figure out how to update your firmware when working with a Sennheiser OfficeRunner headset but it’s really quite simple once you know the steps. Plugin the headset base to your computer using a USB cable Download and install the Sennheiser HeadSetup software. Right-click the new […]
Zabbix Problem & Solution This occurs when you confirm that the service is running, but the frontend still won’t show server is running. Found that turning off SELinux with setenforce 0 would fix the problem, so it is clearly SELinux related. The problem is that by default, SELinux prevents apache/php from connecting to network […]
Upon further investigation I realized that no one was getting an IP address even though the links were up between my switches and DHCP server.
HOWTO: Speed up Sonicwall Downloads We found that our Sonicwall would cause all downloads to start very fast, slow down quickly, and eventually stop. This occurred with major corporate download sites. The download went to low KB/s before dying. A download time estimate would indicate hours and days remaining. We discovered that turning off the […]
Known Personal Area Network / WiFi Sharing problems: Connectify Windows has encountered an error initializing hostednetwork. (CF001006) Virtual Router Error netsh wlan start hostednetwork The hosted network couldn’t be started. A device attached to the system is not functioning. Cause The problem is caused when VMware Virtual Ethernet Adapter for VMnet1 / VMnet0 (from VMware […]
Our computer support team noticed an annoying bug in the latest version of Chrome. When trying to view full screen windows for streaming applications or just in general. Normally when in Full Screen view a Windows user can press Alt-Tab to switch to another window. With the new version of Chrome this causes the Full […]
You can upgrade the firmware using the Sennheiser HeadSetup software that is normally used to connect the OfficeRunner to a softphone such as the 3CX IP PBX softphone.
Problem We recently had some network issues which caused the Pidgin Universal Chat, or Google Chat, client to break. Help at the Pidgin site produced the answer but I thought I’d give the short version here without you having to search through their FAQ as did I. Google Chat Solution Start Pidgin Show Buddy List […]
When running dcpromo on Windows Server 2012 in a new site in an existing domain, the Site Name dropdown is empty. When any page in the wizard is incomplete, you cannot continue. This post found a resolution. When you run dcpromo, you begin to see the “Active Directory Domain Services Configuration Wizard. This wizard automatically […]
I have some regular emails I send and I don’t like having to go to the Developer Tab, click Choose Form, Choose User Templates in File System, and then double-click the form in question. That’s way too many steps for this lazy user.
There is some very simple VBA code that will do this and then you can add the button to a Custom Tab. Here’s how.
It is not uncommon to use an image file for a header or footer in Excel. Sometimes these are fairly large images that you want to spill out of the header or footer region and into the text. In both cases the images seems to appear behind the text but when the image is in a footer and you go to print the image is actually covering the text on the spreadsheet. This is not a problem with the header. There is no real solution but I’ve found partial workaround.
Excel 2010 Slicers I’ve been doing a lot of work with Excel 2010 and the Table feature lately. One of the things that I would love to incorporate into Tables is the handy Slicers available in Pivot Tables. I hoped to be able to use the Slicer technology in a table rather than having to […]
Outlook Calendar: One of my co-workers was recently searching the Outlook Calendar of another co-worker and wanted to see the notes field associated with that particular appointment. I said, easy; just add the Note field to the search result columns. Turns out it wasn’t so easy. It actually is sort of easy but not particularly […]
One of our clients recently found that the option in Outlook that automatically opens the next item in the mail folder when you delete or move the item you are currently looking at stopped working. We traced the problem to the AT&T Conferencing Add-In. It is a known issue but I couldn’t find any solutions […]
An error caused a change in the current set of domain controllers In a Windows Domain with Exchange, it is possible that after demoting a domain controller Exchange 2010 Management console will not open properly. You may see repeated error messages similar to “An error caused a change in the current set of domain controllers. […]
Problem This App works fine on PC, Mac, and iPad. But it’s very slow to start on Android. The start time can be several minutes. In some cases, the App will fail to start due to a timeout. XenApp Resolution Many people suggest to disable Session Reliability, but fail to state how this is done. […]
This morning we had a customer who was getting a certificate error complaining that the autodiscover.domain.com cert did not match the name it was looking for.
Recently I switched away from folders to Categories in Outlook 2010 because it gives me the ability to categorize a message multiple times rather than having copies of the same message in different folders. I then Grouped my Inbox by Category and then Received. My only problem with this system was the tendency of Outlook to expand all the categories if I went to another folder and returned to my Inbox. I found an easy solution!
Problem WinPCap 4.1.2 is required by Wireshark, but is difficult to install on Windows 8. It give an error that it cannot be installed on this version of Windows. This message is misleading and inaccurate. WinPCap can be installed on Windows 8. The error message is a common Windows message and the common resolution is […]
R2 Remote App For the longest time I’ve been battling an issue with a client where one of the users had issues with a R2 remote app. Multiple people used the remote app but only one user had an issue. She complained that it took over 20 minutes for the remote app to load […]
If you use Windows Failover Clustering and use a File Share Witness as your quorum configuration, you might have a situation in which you have removed your server that had contained the file share without first removing it from the cluster. In this case you find out two things: one, your cluster has lost its failover protection, and two, you can’t easily remove the failed file share witness (FSW).
HOWTO: Upgrading the CentOS kernel for a Hyper-V virtual machine with Linux Integration Components.
Window 7 Phone Problem: Recently, I was issued a new Windows 7 phone. Being the owner of one previously, I was already familiar with the OS and had a Windows Live ID that I entered when the sales rep asked me. The phone was just out of the box, and as soon as I entered […]
Use red “Contact Us” button (right)
Use red “We are online” button (bottom)
Monday – Friday: 8am – 5pm
Saturday – Sunday: Closed
24 Hour Support Service Available
Disclaimer: Acumen Consulting is an independent service provider of technical service for business networks. We have reseller partner agreements with all of the companies and brands for which we are offering service on acumenitsupport.com. All partner trademarks, registers trademarks, company names, product names, and brand names, are the property of their respective owners. We provide ONLY reseller services for the products listed.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
OKLearn moreWe may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.
We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds: