System Monitoring

Stay Ahead of IT Infrastructure Issues

Our System Monitoring Services Cover Your Entire IT Infrastructure.

Contact us today to get started.

How our System Monitoring Services
work for you

  • 24 x 7 x 365 MONITORING

    Acumen delivers System Monitoring services 24 hours a day, 7 days a week and 365 days a year. Effective and efficient monitoring is a must and will:

    • monitor the entire network,
    • troubleshoot problems,
    • control excellence of service delivery to customers,
    • notify agents on any detected errors and problems, and
    • point out the affected system area to ensure rapid recovery.
  • INTEGRATED TECHNOLOGIES

    All important technologies are supported:

    • SNMP ready-to-use and custom options
    • WMI and Windows Performance Counters
    • SSH for Linux/Unix and macOS systems
    • Traffic analysis using flow protocols or packet sniffing
    • HTTP requests
    • REST APIs returning XML or JSON
    • Ping, SQL, and many more
  • IN-DEPTH REPORTING

    Get the numbers, statistics, and graphs of your specific monitoring data or configuration.

    • Export your historical monitoring data as PDF, HTML, XML, or CSV files and further process your monitoring data.
    • Run reports on demand or schedule regular reports (daily, weekly, monthly).
  • FLEXIBLE ALERTING

    Get alerted when problems or unusual metrics are detected via email, push, or HTTP requests. With our free apps for Android and iOS, you can get push notifications delivered directly to your phone.

    Adapt the notification system to suit your needs and schedule alerts (such as ‘no low priority alerts at night’), or avoid alarm floods by using dependencies.  You can even write your own notifications.

  • AUTOMATIC FAILOVER HANDLING

    It is always better to be safe than sorry.

    Automatic failover handling: if the primary master is not connected or is down, another node immediately takes over all its responsibilities, including the sending of notifications.

    Take advantage of multiple points of presence monitoring: all nodes monitor all sensors all the time, so you can compare response times from different locations in the network (LAN/WAN/VPN).

 System Monitoring Benefits

  • Maintaining full network visibility

    To adequately understand your network’s performance, you must have full network visibility. Your company needs to be able to observe every bit of traffic that travels through your network, as well as monitor every connected device and examine common performance metrics. Acumen’s Network Monitoring Tool will provide comprehensive monitoring capabilities that bring each portion of  your network into the light.  That way, there won’t be performance-affecting problems hiding somewhere on your network.

  • Discovering security threats

    Network monitoring solutions are primarily designed for performance monitoring purposes, but they can also help you find security threats lurking in your system. Some malware and viruses are designed to stay put on a network after they’ve gained access without doing anything initially; others might be performing small actions that would be undetectable to the human eye. Acumen will observe a network for unusual and suspicious network traffic and alert your company to the problem.

  • Predicting and preventing network downtime

    Acumen can help you prevent unexpected network outages. Some network traffic indicates the failure of a device or network is about to happen. With this information, your enterprise can preemptively correct any unexpected downtime, allowing you to maximize service availability wherever possible.

  • Observing bandwidth utilization

    Bandwidth usage is one of the most important performance metrics to analyze. Ideally, your company wants to be using as much bandwidth as possible while ensuring that every service is running efficiently. Acumen tracks bandwidth usage, informs your network when bandwidth utilization is reaching critical levels, and ensures that quality-of-service (QoS) protocols are running correctly.

  • Testing changes to a network or device

    Whenever you make a change to your network or a device, you need to test it to ensure that it’s performing as you expect. Adding or reconfiguring a device can throw off the rest of your network if it isn’t implemented properly. Acumen’s Network Monitoring tools allow you to test new or updated hardware and connections, letting you see if they could cause problems before they negatively impact your network.

  • Generating network performance reports

    Acumen’s network monitoring solution constantly tracks performance data and displays it via visual representations on their dashboard. Monitoring tools can also generate reports that you can review, converting them into several printable file types. Your company can choose the schedule that the solution generates these reports on — weekly, monthly, quarterly, etc.





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