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Exclude Print Devices in Symantec Endpoint Protection Manager

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Exclude Print Devices in Symantec Endpoint Protection ManagerSymantec

 

Problem:

The protection manager was interfering with communication between:

Our Cannon printers and PCs.

To disable this globally, you must log into the Endpoint Protection Management Console and do the following:

Symantec Solution:

  1. Click Policies, then click Application and Device Control.
  2. Double-click the application and device control policy that is in use by affected clients.
  3. Click on Device Control.
  4. Under Devices Excluded From Blocking, click Add…
  5. Click Printing Devices, then click OK.

This solved a huge problem.

The Network Threat Protection aspect of this Endpoint Security was interfering with the PCs being able to print.

See our IT Services page for more ways we can help you!

For more information about Endpoint Security, visit the site below:

https://en.wikipedia.org/wiki/Endpoint_security