The Acumen IT Support blog provides you with helpful articles about Cisco Unified Communications VOIP phone systems.

Several web sites provide good overviews.

Official Cisco VoIP Selection

Official Cisco VoIP Technology Overview


VOIP Phone Systems St Louis

Cisco Unified Communication




Troubleshooting Cisco UCS Platform Emulator (UCSPE)

Cisco UCS Troubleshooting

How to resolve “Error while running VM security tool”, “Please perform re-stamping”, and other problems.

Cisco UCS Solution:

First, the login for UCSPE is config/config

Error while running VM security tool

When activating the VM for the Emulator in vmware Workstation 9 you  receive “Error while running VM security tool”  and “Please perform re-stamping”.

There are two resolution options:

A:  Upgrade the VM to Workstation 8 compatibility.

B:  Login with User config and Password:  config and do a Factory Reset.

NOTE:  Some people say it is fine when it uses DHCP, but shows this error when you change the IP address.  If A and B don’t fix this for you, re-arrange your environment to allow the use of DHCP.

Java Issues

The UCS Emulator will not work with Java 7.  You must install Java 6.

You must disable Java 7 from Control Panel->Java.

If disabling doesn’t work, then uninstall Java 7.

Possibly installing Java 6 first would help, but usually not worth trouble.

Login Error: Read timed out

Restart the UCSPE

See our Technology Services Page for more information!

For additional help, visit Cisco’s Support page by clicking on the link below: