Help Desk

Our friendly, knowledgeable team is available 24/7/365 to help your staff:

Troubleshoot problem areas
Provide timely emergency services
Archive your vital data
Install software
Configure your systems
Configure network users
Set up user levels and create permission groups
Set passwords
Configure email
Set up email accounts, passwords, and permissions
Replace computers
Transfer data
Update computer history documentation
Clear out unnecessary files
Scan disk for optimum performance
Defragment drives

This is the sort of everyday monotony that gets lost in the hustle of running your business. When you are busy with core business decisions, many times managed services are forgotten. This slow decay always ends badly. Call us today and find out how we can take care of these issues for you.

Systems Security

Computer security is important. Vitally important. We can’t really stress network security and wireless security enough. One incident, if of great severity, can destroy your entire business. From a technical perspective network security consists of the provisions and policies adopted by a network administrator to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. From a business perspective it means your data is safe and accessible only to authorized personnel.

Our security team can generate audit reports and recommendations to protect you from both internal and external threats. We will provide a security report filled with information regarding common security risks. The internet is becoming more dangerous every day and it is imperative that you determine what risks you face before you can implement strong safeguards.

It’s easy to think about one aspect of IT security like application security and forget about other issues. The bad guys are out there looking at your network and probing for the weakest link. Maybe the weak link is application security or poor user passwords. Our analysis will help you find the weaknesses and provide remediation recommendations. Contact us now!

Network security and wireless security has become one of the single most important jobs of the IT support staff in the modern connected computer environment. Not only are there dangers from anonymous hackers but there are potential rivals that will target your computers with attacks. What are you doing about network security?  We offer a complete package:

Unified Threat Management (UTM)
VPN
Mobile Security
Firewalls & Anti-Virus
Threat Detection & Management
Password Training

Unified Threat Management: This is a comprehensive solution that recently emerged in the network security industry, and since 2004 has gained widespread use as a primary network gateway defense solution. UTM has evolved from traditional firewall solutions into an all-inclusive network security product able to perform multiple network security functions. All your security in a single place for ease of use. UTM includes network firewalling, network intrusion prevention and gateway antivirus, gateway anti-spam, VPN, content filtering, load balancing, data leak prevention and on-appliance reporting.

VPN: Virtual Private Networking (VPN) technology is the most effective, manageable method of connecting remote branch office networks and users to a central business network. With a virtual private networking server, the end result is secure access to files or application data from remote locations. We install your private server, configure it and manage your server technology on many platforms.

Mobile Security: Smartphones and tablets are increasingly being used as a means of planning and organizing work and private life. If you haven’t thought about Mobile network security then you need to start. Indeed, smartphones collect and compile an increasing amount of sensitive information to which access must be controlled to protect the privacy of the user and the intellectual property of the company. We can help keep your mobile data secure. It carries important and confidential data, and keeping it secure is just as important as keeping your network secure. Don’t wait, call us today and see how we can help provide wireless security to your smartphone network.

Firewalls and Anti-Virus: One of the first lines of network security used against common attacks is simply firewalls and anti-virus programs. We offer a wide variety of solutions for various sized businesses. If even a single virus slips through your computer security your entire network can be completely compromised and you might not even know it.  One infected email is all it takes.

Threat Detection & Management: This cutting edge feature of our system monitoring tool is vitally important. If you know about an intrusion, you have a much better chance of limiting the damage. Your network has to be connected, and that means there are security issues. If you are being attacked, it’s important to know it right away.

Password Training: Many threats to your network security come from easily avoided employee errors. They fall prey to social attacks that allow intruders access to their passwords. They have weak passwords. Confidence artists have moved to computers and your employees can unwittingly give them access to your most important information. We can help with a seminar to explain good password practices and how to avoid social scams.