Network Device and Computer Systems Discovery
A network analyzer helps us find software and devices on your systems. We can use either passive or active network analyzers but the key is finding out what is on your network.
Software piracy laws have bite. You need to know what’s running on your network at all times. [/note]An accurate inventory of your network devices is vital for management purposes.
Network Performance, Health Monitoring and Reporting
When something goes wrong with a network it is important to understand baseline behavior for comparison purposes. With good use of a Network analyzer we can determine network traffic and network performance under various stresses.
You can’t fix what you don’t understand.
Troubleshooting issues is much easier when normal operating parameters are known. This is a huge help when dealing with an emergency situation. If we haven’t used our network analyzer tools to establish a baseline then disaster recovery becomes significantly more difficult.
Network Support Documentation – Creation and Upkeep
Once we use our network analyzer to determine the status of your network we document all network support issues so that if they recur it is much easier to diagnose and solve the problem.
It doesn’t matter if it’s the same problem as before if it’s a different technician … unless you document.
If your current network analyzer doesn’t allow you to document issues then you will certainly waste time trying to solve a similar issue at a later date.
Network Device and System Diagrams
Like everything else when it comes to computer networks having an up-to-date device and systems diagram as a reference is key in being able to restore a system from any failure. If your network analyzer doesn’t provide this information it doesn’t hurt until disaster strikes. Then the cost is measured in time and money.
Longer down times equate to directly to lost revenue.
]The more information available to our technicians the faster we can get you up and running. We insist on running a network analyzer so that we can quickly and simply address any problem that arises.
Computer Software Compliance Audits and Reporting
It’s not only important to know the hardware and network details of your systems but understanding your software needs is vital as well. A professional network analyzer tool helps give us a complete picture of your systems.
You don’t want to pay for software you’re not using.
You pay for every license and using a network analyzer to determine your various software usages allows for the streamlining of the licensing process.
Microsoft Windows Domain (Active Directory) Health Review and Reporting
The Active Directory’s health is vital to your entire system. If you are not using a network analyzer to review and report on what is going on with regularity there is a much greater chance for catastrophic failure.
Fix it yesterday.
We are happy to use our network tools to find out exactly what is going on with your system. Then, if something does happen later, we’ll be in position to help you immediately.
Microsoft Application Best Practices Review, Reporting and Implementation
It’s important to make sure your applications are being implemented properly on all levels. A good network analyzer helps us understand which applications are being used so that we can help you make important business decisions.
It is quite easy for one application to become lost in the shuffle and reporting prevents that sort of thing.
Your network performance information is something that can help in so many ways it’s impossible to catalog everything. If you’re not getting a network analyzer report on a regular basis you risk much longer downtime.