At Acumen Managed Services St Louis, we believe that a Managed Services Provider (MSP) should function as a strategic partner that provides very advanced information technology services. An MSP should bring more than just a set of tools to manage your network. A quality provider will bring a large set of best practices and an understanding of the value of technology to a business.
That’s why we provide proactive management, constant system review, and help desk services that assures that your technology is working for you, not the other way around. We provide a service operations center of highly-trained computer staff at your disposal.
Our qualified technicians will work with you to evaluate your needs. Just call or fill out the form on the right side of your screen and we’ll get right back to you.
Assessment
First, we will do an Assessment, to provide us with a clear picture of your current network.
This serves as the foundation on which we make recommendations to you for future upgrades and IT financial budgeting.
* Review Servers
* Analyze Workstations
* Review user and network security
* Review firewall configuration
Network Setup
* Install, fix, and verify offsite backup
* Install, fix, and verify antivirus system
* Setup and verify firewall security systems
Network System Monitoring
We provide 24/7/365 automated monitoring and recovery services.
A managed services provider that understands networking monitoring is absolutely vital.
NOC Managed
* Virus status analysis
* Microsoft updates
* Third party software updates
* Event log review
Help Desk Support
* Troubleshoot problem areas
* Provide timely emergency services
* Archive your vital data
* Install software
* Configure your systems
* Configure network users
* Set up user levels and create permission groups
* Set passwords
* Configure email
* Set up email accounts, passwords, and permissions
* Replace computers
* Transfer data
* Update computer history documentation
* Clear out unnecessary files
* Scan disk for optimum performance
* Defragment drives
This is the sort of everyday monotony that gets lost in the hustle of running your business. When you have to make core business decisions then managed services are forgotten. This slow decay always ends badly. Call us today and find out how we can take care of these issues for you.